I would suggest you start off by performing a Bios update on the PC from our HP Support website, using this link. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up. Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. In the meantime, let's try these steps here: Have you tried to uninstall and reinstall the battery drivers from device manager?
Have you tried to run any scan on your PC? Have you recently made any software or hardware changes on the PC before the issue started? To provide you with an accurate solution, I'll need a few more details:
Don't worry as I have a few suggestions which should help you resolve this issue.
For engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues related to your HP notebook.
